Privacy Policy Contents
- Policy Introduction and Scope
- Information We Collect
- How We Use Your Information
- Data Storage and Security
- Sharing Information with Third Parties
- Cookies and Tracking Technologies
- Your Rights as a User
- Children's Privacy
- Cross-Border Data Transfers
- Data Retention Period
- Contact Us Regarding Privacy
- Privacy Policy Amendments
Policy Introduction and Scope
This Privacy Policy describes yoma77's commitment to protecting your personal information while using our platform at yoma77.vin. We understand that your trust is our most valuable asset, and we take this responsibility seriously.
This policy applies to all users accessing the yoma77 platform — whether via desktop web browser, mobile app, or any other digital channel we operate. By registering or using yoma77's services, you agree to the data collection and usage practices as described in this document.
Yoma77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines issued by the Department of Personal Data Protection. We are committed to ensuring our data collection is minimal, relevant, and protected at all times.
This policy should be read together with Terms and Conditions and Responsible Gaming Policy which together form the complete framework governing the use of the yoma77 platform.
Information We Collect
Yoma77 collects your personal information through several different methods. The following are the categories of data we collect:
Information you provide directly:
- Full name as per valid identification document.
- Date of birth and identification card number (MyKad) or passport for age verification and KYC purposes.
- Email address and mobile phone number.
- Residential address and postcode.
- Bank account details, account number, and bank name for processing deposits and withdrawals.
- Encrypted passwords (we do not store passwords in plain text).
- Photos or copies of documents submitted during the KYC process.
Information collected automatically:
- IP address and geographical location data obtained from your device.
- Device type, operating system, and web browser version used.
- Game history, wagering, and transaction activity within the platform.
- Timestamp and duration of your login sessions.
- Cookie data and tracking technologies described in Section 6.
- Error logs and technical data for troubleshooting purposes.
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, IC | KYC Verification |
| Contact | Email, phone number | Communication & account security |
| Financial | Banking details, transaction records | Deposit & Withdrawal Processing |
| Technical | IP address, device type | Security & analytics |
| Usage | Game history, sessions | Service Improvement |
How We Use Your Information
All information we collect is used for legitimate, pre-defined purposes. yoma77 will never use your data beyond its original purpose of collection without first obtaining fresh consent from you.
The following are the key purposes for which your data is used:
- Account management: Creating, maintaining, and securing your yoma77 account.
- Identity verification (KYC): Ensuring you meet the applicable age and legal requirements.
- Transaction processing: Processing deposits, withdrawals, and financial records accurately.
- Platform security: Detecting and preventing fraud, hacking, and unauthorized access.
- Service communications: Sending important notifications related to your account, transactions, and security.
- Compliance Check: Fulfilling legal obligations including the Anti-Money Laundering Act (AMLA).
- Relevant marketing: Sending promotional offers and bonuses — you may opt out at any time.
- Service improvement: Analyzing usage patterns to enhance your gaming experience.
- Responsible gaming: Monitoring play patterns to identify risk indicators and provide appropriate support.
yoma77 will not sell, rent, or trade your personal data to any party for their own commercial purposes.
Data Storage and Security
Yoma77 continuously invests in the latest digital security infrastructure to ensure your personal data remains protected at all times. The technical and operational measures we implement include:
- 256-bit SSL encryption: All data transmitted between your device and our servers is protected with advanced encryption.
- Encrypted data storage: Sensitive data such as banking information and identification numbers are stored in encrypted form in our database.
- Tiered access control: Only authorised staff may access members' personal data, and all access is recorded in an audit log.
- Firewall and intrusion detection systems: We use a multi-layered defense system that monitors threats in real time.
- Two-factor authentication (2FA): Available to all member accounts as an added layer of security.
- Regular security testing: We conduct regular penetration testing and security audits by independent experts.
- Secure data backup: Backups are performed regularly and stored in a secure location to ensure service continuity.
While we take all reasonable steps, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for keeping your login credentials safe.
Sharing Information with Third Parties
Yoma77 does not share your personal information with third parties except in the following legitimate and necessary circumstances:
- Payment service providers: Banking institutions, FPX processors, and e-wallets that require your information to complete financial transactions.
- KYC service provider: The third-party identity verification company we use to verify new members' documents.
- Game software providers: Slot games, Live Casino, and sports betting provider partners, where data sharing is minimal and limited to technical requirements only.
- Legal authorities: Government agencies, law enforcement bodies, or courts when we are required to do so under Malaysian law.
- Audit and compliance: Independent auditors bound by strict confidentiality agreements.
All third parties we work with are required to meet data protection standards equal to or higher than those we apply ourselves. Service agreements with each third party include legally binding data protection clauses.
Cookies and Tracking Technologies
Yoma77 uses cookies and related tracking technologies to enhance the user experience and ensure platform security. The types of cookies we use are as follows:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security preferences | Session only |
| Functional Cookies | Saving your language preferences and display settings | 1 year |
| Analytics Cookies | Understanding usage patterns and improving our services | 6 months |
| Security Cookies | Detecting suspicious login attempts | 30 days |
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the yoma77 platform. Essential cookies cannot be disabled as they are required for security and core platform functions.
Your Rights as a User
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal information we hold about you. yoma77 fully respects and facilitates the exercise of these rights:
Children's Privacy
The yoma77 platform is strictly for users who are of age 18 years and above. We do not intentionally collect or store any personal information from individuals under the age of 18.
If we discover that a child's information has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that information and close the account in question.
Parents and guardians are encouraged to monitor their children's online activities. If you have reason to believe your child has registered an account on our platform, please contact our support team immediately.
Registration by minors is a serious violation of our Terms and Conditions and may result in legal action.
Cross-Border Data Transfers
In the course of its operations, yoma77 may need to transfer your personal data to servers or processing facilities that may be located outside Malaysia. Such transfers are only carried out when:
- The recipient country or region maintains a level of data protection equivalent to Malaysia's standards.
- Adequate contractual protections are in place between yoma77 and the data recipient.
- Transfers are necessary for the execution of the contract between you and yoma77.
- You have given explicit consent for such transfer.
In all cases of cross-border data transfers, yoma77 ensures that a level of protection equivalent to this Privacy Policy is fully maintained.
Data Retention Period
Yoma77 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period + 5 years | Operational & compliance requirements |
| Financial transaction records | 7 years | AMLA legal obligations |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Communication logs | 2 years | Dispute Resolution |
| Analytics data | 12 months | Service Improvement |
Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be associated with your identity.
Contact Us Regarding Privacy
If you have any questions, concerns, or wish to exercise your personal data rights, please contact the yoma77 Data Protection Officer (DPO) through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 via the yoma77 platform
- Response time: We are committed to responding to all privacy inquiries within 5 business days.
For official complaints related to data protection, you may also contact the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Privacy Policy Amendments
Yoma77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:
- In-account notification during your next login session.
- Notification email sent to the address registered in your account.
- Announcements prominently displayed on the platform's main page.
The date of the latest amendment will always be displayed at the top of this page. Continued use of the yoma77 platform after any amendment takes effect constitutes your acceptance of the updated terms.
We recommend reviewing this Privacy Policy regularly, at least once every three months, to stay informed on how we handle your personal data.
Right of Access
You have the right to obtain a copy of all personal data we hold about you at any time.
Right to Rectification
Request an immediate correction if any information in your records is inaccurate or incomplete.
Right to Erasure
Request deletion of your personal data when it is no longer required, subject to legal obligations.
Right to Object
Object to the use of your data for direct marketing purposes at any time without penalty.
Right to Data Portability
Obtain your data in a machine-readable format for transfer to another platform if you wish.
Right to Restrict Processing
Request a temporary restriction on the processing of your data during an ongoing dispute or review.
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